Terms and Conditions

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What makes me eligible for the AT&T Priority Presale?

  • I'm a post-paid AT&T consumer wireless customer
  • I’m a qualifying AT&T TV and/or Internet customer
  • My account is in good standing

Why am I not eligible for the AT&T Priority Presale?

  • I’m not a qualifying AT&T customer
  • I’m an AT&T employee, authorized retailer or government employee
  • I’m a Cricket or GoPhone customer
  • I have a data-only plan
  • I already redeemed my presale code and purchased the maximum of six (6) tickets for this concert tour

Priority Presale: Currently, consumer post-paid wireless service (excludes data-only plans) is required in order to qualify for tiered AT&T THANKS benefits. Certain benefits, such as AT&T Priority Presale, are open to eligible TV and Internet customers. Eligibility: AT&T postpaid wireless (excludes data-only plans), DIRECTV (excludes DIRECTV NOW), U-verse TV and AT&T Internet customers (excludes DSL, Fixed Wireless Broadband, and dial-up services) in good standing. Excludes Cricket and GoPhone customers, business accounts and AT&T employees. Tickets available on first-come, first-serve basis while supplies last. Ticket limits vary per ticket offer. Once available priority presale codes (“Passwords”) have been distributed, AT&T will update att.com/frontoftheline. Must complete online account validation process. Wireless customers must consent to receive a pin by text message to the wireless number provided; text messaging and data rates may apply. After validation, will receive unique, case-sensitive Password and will be directed to a Live Nation® redemption website to purchase tickets. Must paste Password in applicable field to unlock priority presale tickets. One Password per transaction. Password expires when priority presale ends, or while supplies last, whichever is first. If tickets not purchased at time of validation and customer forgets Password, customer must revalidate account. Live Nation, Ticketmaster® and other ticket vendor Terms of Use apply. Fees and service charges may apply. Cannot combine with any other offer. Tickets are not for resale. Void where prohibited. Additional restrictions apply. Terms subject to change at any time without notice. Visit att.com/frontoftheline for complete details.

The following types of customers may be legally prohibited from accepting gifts from AT&T and are not eligible: a. Employees or elected officials of any government body, or members of any government or school board or commission; b. employees of K thru 12 schools, libraries or rural hospitals; c. employees of foreign governments and/or employees of companies owned in whole or in part by a foreign government; d. Immediate family members, dependents or households of anyone in category (a) thru (c) above.